A low-disruption path to a current Asset Suite environment
A low-disruption path to a current Asset Suite environment
A staged Asset Suite upgrade that kept critical customizations intact and disruption to operations low.
[ CLIENT ]
Heavy Industry Operator
[ CHALLENGE ]
After years of use, this organization's Hitachi Asset Suite environment carried a significant number of customizations, custom reports and integrations to other business systems, built up across several versions.
Upgrading raised the usual questions: which customizations would still work, which reports and integrations would need to be rebuilt, and how to reach a current, supported version without disrupting day-to-day maintenance and operations.
[ SOLUTION ]
Trinoor's Asset Suite team assessed the existing environment before any upgrade work began.
The approach covered:
Full Inventory
Every customization, report and integration cataloged and assessed as keep, retire or rebuild.Staged Execution
The upgrade was planned and run in stages, with integrations and custom reports retested at each one.Change Management
Training and change support were provided to end users ahead of go-live.Simplification, Not Lift and Shift
The upgrade was used to retire unused customizations and streamline the ones that remained.
[ RESULTS ]
Supported
Current, vendor-supported Asset Suite version
Staged
Retesting at each stage kept operational disruption low
Streamlined
Unused customizations retired before go-live
