Remote Operations

A single, unplanned application failure can cost your organization thousands of dollars during each minute of downtime.  Remote operations support from Trinoor can help.  Our application management solutions provide a comprehensive view of service sustainability through constant proactive monitoring and alerting, KPI dashboards, service level management, integrated customer change management, and highly specialized personnel available to act immediately if the need occurs.

Maintaining dedicated, full-time application specialists is, in many times, simply too expensive, time consuming, and inefficient for organizations who need to remain focused on their core business.  Trinoor’s seasoned system engineers understand unique customer situations and tailor services, monitoring, and implementations for required situations.  This allows them to resolve problems with applications quickly or before they even affect the business.  Our aim is to ensure more effective management of complex applications across the infrastructure whether that be at a customer location or managed elsewhere.  Availability of on-demand resources is another key element to being able to maintain our clients’ systems as well as drive upgrades forward through project and application lifecycle management.

Trinoor is the answer.

Management

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24/7

Advanced Monitoring

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Change Management

Helpdesk

Infrastructure

Amazon

Rackspace

Datacentre

Internal

Applications

Asset Suite

PeopleSoft

Oracle ERP

EMPAC

TasTk

h

Curator

Chris21

Application Support

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Business Analysis

Dev/Test Refresh

Helpdesk

Tailoring

i

Patch Management

Uptime Management

Performance Tuning

Systems Admin

Platforms

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Oracle

~

Unix

IIS

WebLogic

m

Mysql

MVS

i

Apache

Tomcat

Microsoft SqlServer

Windows

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APEX

JBoss

m

Postgres

Linux

HTTP Server

WebSphere

Platform Support

Backup and Recovery

Environment Cloning

Disaster Recovery

Troubleshooting

Performance

Incident Management

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Patch Managment

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Capacity Planning